Aperture Update problems

All’s well that ends well, or is it?

At long last the issues with Aperture have settled down and the app is behaving normally. I read periodically on forums that users are still unsure of the viability of installing 3.1. The only caution I would mention is just be aware that once your libraries are updated you cannot revert to a previos version of Aperture, it’s a one way street, and if you get stuck, heaven help you. Having said that the 3.1.1 update has it’s merits and is worth the effort. Although in the interim when Aperture was down I discovered that Lightroom is no lightweight and is a serious contender. Apple beware, Adobe are doing their homework.

The update solution and now obviously the crash solution are posted here for reference.

 

Aperture 3.1.1 update solution

The following actually works in terms of allowing an install of the 3.1.1 update for Aperture, where the update is downloaded from Aperture support.

  1. Open the Applications folder.
  2. Drag the Aperture application to the Trash.
  3. Open the Utilities folder within the Applications folder.
  4. Open the Terminal application.
  5. On the command line, type the below command (which is case-sensitive) and then press Return:  (or copy and paste)
    sudo pkgutil --forget com.apple.pkg.Aperture
  6. When prompted, enter your user password and press Return.
  7. Insert your Aperture disc and install Aperture.

Then run the update installer package,

http://support.apple.com/kb/HT3805

Have yet to find a solution for Aperture crashing on opening…..have done everything possible.

Getting Service

After an extensive search of the App Store I find what I have overlooked, the little Support button on the main page under Quick links.

Once you get to the Mac App Store support page you only have two options for Contact; Applications, which drew zero result, none of the FAQ’s related to my problem, and there was no option for Contact, and Accounts and Billing.

So it was off to Accounts and Billing.

Whilst Accounts and Billing may seem to be an odd place to end up with a problem like this, it was the only place where I could post information, and get some sort of response. Maybe it will end up in the right hands further down the line, wish me luck.

 

 

 

Clicking on the Applications link simply gives you this

and there is not much you can do with it. Can you imagine trying to explain the content of the last two posts over the phone?

So I had to provide a brief outline in the space provided and a link to this post, what are my chances?

The saga continues | App Store Blues

After purchasing the boxed edition of Aperture and installing it on my system, (read previous post….. App Store Blues), I discovered that I cannot update Aperture to 3.1.1

I downloaded the update from the link on the App Store, because it is no longer available through ‘Software Update’ on OSX 10.6.6, and despite not having 3.1.1 on my system, the App Store update persirtently told me that I did.

I ran the installer and got this warning when running 3.1.1 update.

The new boxed version is 3.1 (this is the installed version)

and the App Store update tells me I have 3.1.1 installed, (3.1.1 is the version available at the App Store)

It’s problematic that only a direct update via the update tab on the App Store is now the only way to update this software, (even though this was not purchased through the App Store) particularly when the software update mechanism process at the App Store is unable to correctly identify the installed software version.

One can only hope that users of Final Cut and Logic are not forced go this way.