After an extensive search of the App Store I find what I have overlooked, the little Support button on the main page under Quick links.

Once you get to the Mac App Store support page you only have two options for Contact; Applications, which drew zero result, none of the FAQ’s related to my problem, and there was no option for Contact, and Accounts and Billing.

So it was off to Accounts and Billing.

Whilst Accounts and Billing may seem to be an odd place to end up with a problem like this, it was the only place where I could post information, and get some sort of response. Maybe it will end up in the right hands further down the line, wish me luck.

 

 

 

Clicking on the Applications link simply gives you this

and there is not much you can do with it. Can you imagine trying to explain the content of the last two posts over the phone?

So I had to provide a brief outline in the space provided and a link to this post, what are my chances?